Terms of Service
Last updated: December 10, 2025
These Terms of Service ("Terms") govern your access to and use of the NLP Consultancy website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
1. Acceptance of Terms
By accessing and using nlpconsultancy.co.uk ("the Website"), you accept and agree to be bound by these Terms and our Privacy Policy. These Terms apply to all visitors, users, and others who access or use the Website.
2. Description of Services
NLP Consultancy provides AI workflow automation consulting services, including but not limited to:
- AI workflow audit and strategy consulting
- Custom AI workflow builds and implementation
- Process optimization and automation
- Integration with existing business tools
- Team training and enablement
- Ongoing optimization and support
Specific terms for individual consulting engagements will be outlined in separate service agreements or statements of work.
3. Website Use
You agree to use the Website only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Website in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to any portion of the Website
- Interfere with or disrupt the Website or servers
- Transmit any viruses, malware, or other harmful code
- Scrape, mine, or extract data from the Website using automated means
- Impersonate or misrepresent your affiliation with any person or entity
4. Intellectual Property Rights
The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by NLP Consultancy and are protected by United Kingdom and international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any of the content without our express written permission.
5. Client Responsibilities
When engaging our services, clients are responsible for:
- Providing accurate and complete information about their business and requirements
- Timely payment of invoices as specified in service agreements
- Providing necessary access to systems and data for project implementation
- Compliance with all applicable laws and regulations in their use of delivered solutions
- Maintaining appropriate backups of their data
6. Confidentiality
We treat all client information and project details as confidential. We will not disclose client information to third parties without explicit consent, except as required by law or as necessary to provide our services.
Clients agree to keep confidential any proprietary methodologies, processes, or materials provided by NLP Consultancy during the course of our engagement.
7. Warranties and Disclaimers
We strive to provide high-quality services, but the Website and our services are provided "as is" without warranties of any kind, either express or implied, including but not limited to:
- Warranties of merchantability or fitness for a particular purpose
- Non-infringement of third-party rights
- Uninterrupted or error-free operation
We do not warrant that the Website will be available at all times or that the information provided is complete, accurate, or up-to-date.
8. Limitation of Liability
To the fullest extent permitted by law, NLP Consultancy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, revenue, or business opportunities
- Loss of data or information
- Business interruption
- Damages arising from reliance on information from the Website
Our total liability for any claims arising from your use of the Website or our services shall not exceed the amount paid by you to NLP Consultancy in the 12 months preceding the claim.
9. Indemnification
You agree to indemnify and hold harmless NLP Consultancy, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from:
- Your violation of these Terms
- Your violation of any third-party rights
- Your use of the Website or our services
10. Third-Party Links
The Website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party websites. We encourage you to review the terms and privacy policies of any third-party sites you visit.
11. Termination
We reserve the right to terminate or suspend your access to the Website at any time, without prior notice or liability, for any reason, including if you breach these Terms.
For consulting services, termination terms will be specified in individual service agreements.
12. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Website after changes constitutes acceptance of the modified Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
15. Entire Agreement
These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and NLP Consultancy regarding your use of the Website and supersede all prior agreements and understandings.
16. Contact Information
If you have any questions about these Terms, please contact us:
Email: neil@nlpconsultancy.co.uk
Website: nlpconsultancy.co.uk