Practical advice and real-world insights on implementing AI workflows that deliver measurable business value.
Anthropic released Claude Fable 5 — the most expensive mainstream model on the market, double the price of Opus 4.8. Mythos-class capability is included free on paid Claude plans until 22 June. Here's the test I'm running to find out whether the dearest model in the world is worth it on your work.
OpenAI is redesigning ChatGPT into a "super app" with third-party apps and agents built in — but the new integrations aren't live in the UK, EEA or Switzerland yet. That's a few months of warning, which is rare. Here's the destination-or-task audit I'd use that head start to run.
On 4 June, OpenAI started rolling out "dreaming" — a memory upgrade that revises what ChatGPT knows about you in the background. Factual recall has climbed from 41.5% to 82.8%. It's a better product, and it changes the data-hygiene maths for any business whose team pastes customer details into the chat. The one rule I gave every client this week.
Realtor.com just put an AI concierge inside the portal. Rightmove and Zoopla read the same press releases. For a small UK agency that has lived on portal leads for two decades, the question is what's left to own when the portal becomes the adviser — more than you'd fear, but not the bits you might assume.
At Google I/O on 19 May, Google shipped Gemini Spark (a 24/7 cloud agent that will start making purchases on your behalf) and Daily Brief (a quieter overnight digest of your inbox and calendar). One I'd switch on for a client tomorrow. The other I'd keep at arm's length until I've watched it behave for a quarter.
OutSystems surveyed 1,886 IT leaders and found 94% worry about AI sprawl. The SME version is quieter but worse in proportion. I audited my own stack, cut £125 a month, and here are the three rules I'm now using with clients.
Anthropic launched Claude Design on Friday. It won't replace a senior designer thinking about your whole brand. It will flatten the fee you pay for the small, fast, "we need something by Thursday" work — the tier most SMEs spend five figures a year on and barely notice.
OpenAI beat humans at office work, Anthropic leaked an always-on agent, Apple confirmed Siri is getting Gemini, and $122 billion got raised. Most of it doesn't matter to your business yet. Three things do.
Apple is replacing Siri with Google's Gemini AI. 2.2 billion devices are about to get an assistant that can book, buy, and recommend — without ever opening a browser. If your business isn't structured for AI discovery, you're about to become invisible.
GPT-5.4 just scored higher than humans at real office work. Anthropic leaked an always-on AI agent. For SMEs, an agent costing a few hundred quid a month can now handle work that used to require hiring someone.
Agentic AI doesn't just answer questions — it takes action. I built an agent that monitors my clients' live deployments, investigates failures, and messages me when something breaks. That's not a chatbot.
The automations that actually move the needle aren't the impressive-sounding ones. They're the ones that remove human steps entirely. Here are the five that keep delivering.
Most small businesses should buy off-the-shelf where they can, build custom where they must, and use a hybrid approach for everything in between. Here's the honest version of the build-vs-buy decision.